FAQ's

Payments

You receive a confirmation call for your COD order to verify if there isn’t any change with your order or you have not confirmed the order via captcha code verification.
  • Successful order page displays the Order Number, Order Date and Payment Mode etc.
  • Also, you will receive a CONFIRMATION email and SMS with delivery details. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.
  • Your order status is updated to you via emails and sms at every step.
  • Once your order is placed you would receive an sms and an email with your order details.
  • Again, after your order is dispatched we send you an sms with your tracking details.
  • Please check your spam and old sms-es for the status of your order, if you don’t see any updates.
  • In case of any unforeseen events which delays your order, you would receive a special update from our end.
  • Order details can also be viewed at My Account -> View Orders, if you have placed the order through your log in id.
  • Please note: It sometimes takes upto 24 hours for the tracking to be updated after an order is shipped.

Returns

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