SHIPPING POLICY

SHIPPING POLICY

Order Shipment

  • Customer will receive an email and sms as soon as an order has been placed.
  • Most of the orders will be processed within 48 – 72 hours and will be confirmed via email and sms.
  • Order confirmation email/sms contain the Courier and Track Shipment details etc.
  • Orders will be shipped through registered, industry leading domestic courier companies and /or speed post only.
  • COD orders will require manual phone confirmation before order processing.A confirmation mail along with shipment details will be send only after the telephonic confirmation.
  • Free Shipping & Delivery is available for orders of Rs. 3,000/- & above. Or else Rs. 100/- charged extra.There are some additional shipping charges for weight-based Products.

Shipping & Delivery Time Details (Normal Conditions)

Destination Shipping Time (A) Delivery Time (B) Total time for delivery (A+B)
Metro Cities 24 – 72 hours 01 – 03 working days 02 – 06 working days
South India 24 – 72 hours 02 – 05 working days 04 – 08 working days
North India Except North East Region, J & K 24 – 72 hours 04 – 07 working days 06 – 09 working days
North East Region, J & K 24 – 72 hours Minimum 07 days Minimum 09 working days

Terms & Conditions

  1. All the prices are inclusive of GST.
  2. Price does not include Entry tax, Octroy, or any such tax/levies other than GST. All those charges will have to be borne by Purchaser.
  3. in does not deliver items internationally.
  4. In an unlikely case, if we are unable to ship any of the ordered product in 3 business days, our Customer Service Personnel will call you to inform the same and will request for an extension of time if the product can be made available in some extra time. As per the customer’s choice, either full refund of money (if advance payment is made online) will be made immediately or new timelines of the order will be mailed.
  5. in is not responsible for the transit loss/damaged. In that case, either the shipment value or Rs. 5,000/- whichever is the lower value will be paid as a compensation. Decision of DentKart.in is final in this regard.
  6. You are requested to note that the delivery time might vary depending upon unforeseen factors. Though we constantly strive to deliver within the above mentioned deadlines, in case of any delay, we request you to bear with us. In case of such occurrence, you will be duly notified about the status of the shipment.

If you have any questions or problems, feel free to contact us on +91 8618604722 or drpnnreddy@dentkart.in.

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